- 2022
- · Changing brand name as ‘Experience Innovation Academy (XI academy)’
- 2019
- · Korea HRD Award by Human Resource Development Association
- 2019
- · Excellent award for Best practice of caring emotional labors' health by Korea Occupational Safety & Health Agency
- 2014
- · No.1 in Korean Business Customer Satisfaction KCSI for 20 years
- · No.1 in Korean Service Quality Indicator KS-SQI for 15 years
- ※ 620,000 accumulated Service Education Personnel (Internal/External)
- 2008
- · Launching of development of an industrial-educational Co-Op ‘Service Science Specialization Program’
- 2000
- · Induction into Korea Management Association's Customer Satisfaction Management Hall of Fame
- 1999
- · Excellence award for Education by International Association of Amusement Parks and Attractions (IAAPA)
- · First in Korean Service-Training sector to receive ISO 9001 certification
- 1994
- · Opening of Service Academy
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